Frequently Asked Questions
Everything you need to know about your Optica experience.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure all security tags are intact to qualify for a full refund.
Do you offer international shipping?
Yes, Optica ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your sunglasses UV protected?
Absolutely. All Optica eyewear features 100% UVA and UVB protection to ensure your eyes are shielded from harmful rays without compromising on style.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my frames?
To maintain your frames, clean them regularly with a microfiber cloth and the provided cleaning solution. Avoid using paper towels or household detergents which can scratch the lenses.