Returns & Exchanges
At Optica, we want you to be completely satisfied with your fashion-forward purchase. If your new items aren't a perfect fit, we offer a seamless 30-day return policy for all unworn merchandise in its original packaging.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided and securely pack your items with all original tags attached.
Ship the Package
Drop off your package at any authorized courier location or schedule a pickup to send your items back to our distribution center.
Receive Your Refund
After our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing